I got a message "Not processed, an error occurred". What should I do?



1. Check your approval steps. If they are blank click the reset button on each step and add your reviewers and conditions again.



2. Once Reviewers are set up correctly please process manually. 
Go the Reports tab
   2.1 Click Refresh at the bottom of the add-on.
   2.2 Press Not Processed. This will generate FW Id numbers and send emails to Reviewers to process outstanding workflow approvals.


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