I got a message "Not processed, an error occurred". What should I do?

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1. Check your approval steps. If they are blank click the reset button on each step and add your reviewers and conditions again.

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2. Once Reviewers are set up correctly please process manually. 
Go the Reports tab
 
   2.1 Click Refresh at the bottom of the add-on.
   2.2 Press Not Processed. This will generate FW Id numbers and send emails to Reviewers to process outstanding workflow approvals.
 
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